What Our Customers Say About Us
Star Truck & Construction, Inc
When our company was looking to purchase a roll off truck, we came across a lot of options, but ultimately settled on Apex Equipment for several reasons.
When I visited the facility, I was given a tour of the shop. I saw many trucks in various stages of being taken apart and gone through very thoroughly. I could tell that they make a concerted effort to find whatever they can that is wrong with the truck before it leaves, so that I wouldn't have to deal with any issues once I took delivery of it.
The fact that Apex is the only dealer in the country that could put a warranty on the truck that we selected was also a large factor in our decision.
Our salesman Brendan was always friendly, and responsive to my questions, both via email and phone. If he did not have the answer to my question, he found it and got back to me quickly.
After the sale, Apex and Brendan were also there for us. We discovered that one of the heated mirrors was not working upon our final inspection of the truck, when we came to pick it up. They tried to fix it right there, but could not, so they ordered a brand new one and had it sent to us.
Fast forward to a few months after we picked up the truck, and a light came on the dashboard. We called Brendan to find out what dealer we should take it to for it to get looked at. He told us not to take it anywhere before we spoke to their lead tech in the shop. The technician called our driver, and sorted out the problem over the phone, quickly. Thankfully, it turned out to just be a sensor that went bad, instead of a major issue. If we had taken it to the dealer right away, I can only imagine what the bill would have been.
I would recommend Apex to anyone who is looking to buy a truck, and will definitely be coming back, when we are in the market for another one.
Star Trucking & Construction Services, Inc
Our search for a dump truck began when we were awarded a community project with a limited completion date. The dump trucks we currently own were not sufficient for the load capacity we needed.
We tried looking through Craigslist, Truck Trader, and online searches, with no real success in finding what we needed. We happen to be your neighbor, and noticed you might be an option for our truck search.
When we enquired, we most liked the fact that a warranty was available. This along with the pricing, is what sold us on your company.
We are very happy with the refurbished truck we selected, and have recommended your company to other people in our industry.
Storm Roofing Inc
I want to take this opportunity to say thank you for making our purchase of the Freightliner Roll Off so easy that my boss didn't even have to take time out of his busy schedule to get involved.
Once we chose the truck, Apex made sure that it was up to standards before we drove it off the lot, and even when a minor repair was needed, you stepped up to the plate, and took care of it right away.
I will definitley think of Apex trucks first, when we are ready to purchase another truck for our fleet! Thanks Again!!
Campany Roof Maintenance, LLC
Evangeline Parish Solid Waste Commission
To whom it may concern
While searching online for a used grapple truck, I came across Apex Equipment Sales in West Palm Beach, Florida. Looking through the inventory available, I found exactly what the commission needed. I contacted Jess Page, with Apex, to ask a few questions about this particular truck.
Jess has been extremeley helpful through the entire process of this purchase. He allowed my mechanic and myslef to personally inspect the 2010 International Grapple truck before we made our final decision. A most professional staff of people we met with.
Jess finalized all of the necessary paperwork and had our truck safely delivered in minimum time! We have been completely satisfied with the performance of this truck, and highly recommend Apex Equipment to our friends and colleagues.
I wanted to take the time to let you know that I really appreciated working with you. This was a big deal for me to get this truck. You were always available, and you would call right back with information as we requested it.
The truck is in great condition, and everything we discussed about the truck was taken care of, and was done correctly. You helped us out a ton by getting the delivery of the truck set up.
What really showed me that this truck had been gone through, was once we recieved the truck in Rapid City, the truck went to work that next day loading timber for a South Dakota National Guard training exercise.
This truck helped us win an award of excellence from the Montana National Guard, for loading over 240 semi truck and trailers that week. We could not have done this without you, and your skilled staff at Apex.
I will highly recommend anyone I refer to Apex, that they work with you in dealing on a truck. We will be calling you once we need to upgrade, or add an additional truck.
A very satisfied customer
Bradeen Skid Steer Services, LLC
Emerald Landscaping Company
To whom it may concern,
We would like to take this opportunity to thank Jess E. Page for his assistance in the purchase of our 2006 Freightliner. His performance working in sales for Apex Equipment is professional, wonderful, and helpful in every way.
We are more than satisfied with the truck, and would highly recommend him and your company to anyone.
Emerald Landscaping Company
I had an issue with the truck the other day. I blew some seals in the power steering box and was losing tons of fluid. After calling the Rapid Response phone number and getting in contact with the mechanic, he gave me his personal cell phone number and assured me that it was OK to call at any hour of the day, if I needed help or had any questions.
We troubleshot the problem and decided what to do for a proper repair. Matt told me what gaskets I needed and then talked me through the repair over the phone until the last bolt was in the unit and was tight. Then I fired up the truck at 7 o'clock at night with Matt on the other line, and it was 100% fixed.
Matt gave me the assurance that I wasn't going to be screwed over and that he actually cares and takes pride in being certain that Apex vehicles and equipment are fixed 110%. and that the customer is taken care of, no cutting corners.
I wish there were more people and more mechanics out there like him. He is a major asset to Apex and I just wanted to make sure you guys were aware og this. if you would please forward this email to other employees and managers at Apex so when they tell the customer that they are covered, they are 1000% CERTAIN that they will actually be taken care of properly and in a timely manner.
Schnelloggers Tree Service & Removal
Blue Mountain Containers
I highly recommend Kyle and Apex Equipment Sales. I bought a truck from him with even being able to see the truck in person. He walked me through the process in a very straight forward manner. Though initially skeptical, he resolved all my concerns and delivered on all promises.
When the truck arrived, I was further impressed with the quality they put into getting the truck into top working condition. He seems to present the ideal "Under Promise and Over Deliver" mentality. As I said, I highly recommend Kyle and this company.
Blue Mountain Containers, Inc
Salt Lake City, Utah
Marshall Roll Off
I want to thank Apex for getting my truck and containers for me. They helped me start my company with a quality truck and nice new containers. Kyle helped with all the paperwork and calls. Thanks to Nick for the containers. While Will stood behind his truck and stood by his word!!!! I can't thank Will and everybody enough, I would recommend Apex equipment to anyone and everyone all the time. Thanks from Marshall Rolloff.
Marshall Roll Offs & Hauling Company
Why did you specifically select Apex Equipment for your equipment needs?
After doing the research for companies that offered the equipment we were looking for, we chose Apex for several reasons: location, quality of equipment, and strong communication from the sales department. We had many questions, and we got the answers we needed to reassure us that we would be satisfied with the outcome once we purchased from Apex. And last but not least, our sales connection, Patrick Winklelspecht, stayed true to his word, delivered what he promised, and let us know that if we had problems, he would be there after the sale to help solve them.
Describe why you feel that working with Apex Equipment was successful.
We were dealing with a piece of equipment we had never purchased before, so a great deal of thought needed to go into the purchase. It did not need to be a rushed decision, and Patrick(Apex) made sure he listened to our needs before making suggestions. He took our price budget and our concerns, and combed the inventory.
We made two trips from Mississippi to look at the equipment, and each time, whomever we sent was treated cordially and professionally, and travel accommodations were made easier with the help of the Apex staff.
I was most impressed with the fact that Apex made sure the equipment was kept in their possession to iron out detail work, so we did not inherit a defective machine. Apex took pride in taking a refurbished machine and making it as close to new as possible, so we could be satisfied, and their staff worked with our staff beautifully. I would recommend them to other buyers.
E. Cornell Malone Corporation
We specifically chose Apex because while searching online, the roll off trucks Apex listed, were clean and looked to be in good shape for used trucks. Also, the warranty offered on the trucks was appealing, as all other used trucks we found were as is with no warranty; and the pricing of Apex trucks was comparable to the other trucks without warranty.
Working with Apex was successful, due to all the help along the way. Any questions we needed answered were answered right away. It was a friendly, easy transaction.
The truck is running great! I was really pleased with the overall experience and dealings I had with you and Apex. It's not everyday I drop 100k to buy a truck sight unseen! There definitely has to be some trust and assurance that the product is what you claim it to be, and I wasn't disappointed.
The fast, knowledgeable and thorough responses I received both by e-mail and phone, to my many questions made me realize that I was dealing with a highly professional and trustworthy company. Upon request I was provided with the documentation, I insisted on-a snapshot of the truck computer readout, a thorough and detailed checklist of all the items that were inspected and repaired or replaced, the DOT inspection, a copy of the warranty and more.
Your website is one of your biggest assets. It's modern, professionally designed and maintained; as well as highly visual and graphic, with many large, clear, detailed photos and videos of each truck. It's easy and actually kind of fun to navigate, and also transparent and allows customers to see their truck from all angles. It contains all the information about your company anybody would want to know. It's obvious that you put a lot of effort and take a lot of pride in upholding an image of professionalism and competence, you are truly doing your best to turn out a quality product
The before and after pictures of the truck I purchased are remarkable, after the excellent paint job (no sloppy overspray), the truck looked new. But most importantly the checklists and assurances from you regarding the thoroughness of the mechanical checkout and the documentation to back it up made me confident that I was buying a quality product.
Your customer service is second to none and after taking delivery of the truck, we realized that bank had made an administrative error and that the title was sent to the wrong department. Meanwhile, my temporary tag expired, and despite not being responsible for the bank's oversight, after calling you up, you sent me another temp tag, by overnight UPS, no charge to me. Your responsibility ended when we picked up the truck, yet the follow up e-mails a day or 2 later to make sure my driver was safely on his way to Maryland without any glitches and then providing us with another tag demonstrates your willingness to follow up after the sale, a winning formula for retaining customers.
You can be assured, that if I'm in the market for a truck in the future, I will definitely be calling Apex!
Takoma Tree Experts
I wanted to thank you for providing such a pleasurable purchasing environment for me and my company. I will always look to APEX first on my used truck purchases, because they take such pride in the trucks they choose to put their name on.
Making a truck purchase from a retailer online can be an extremely worrisome transaction, with so many dollars at stake, mistakes are unacceptable. Apex has taken all the fear out of this type of transactions because of the high degree of inspections put on each vehicle.
The staff is extremely knowledgeable about the disposal business, and made sure that I thought about all of my potential needs before final purchase. You all bent over backwards to make sure the truck was adjusted to my specific dumpster specifications. You added a really nice Donovan Tarper system and had the truck inspected.
Apex is the only company I would ever purchase a truck sight unseen from. When my truck was delivered here in Nashville, I took it to my mechanic the very next day, and he was absolutely floored at how well kept the truck was and he couldn't find any flaws not even a loose nut on the truck. The truck was absolutely as advertised.
Feel free to give my name and number out to any potential customers that need to hear from an out of state reference and I will proudly state that this is a company of Honor and Integrity.
Thank you so very much!
The newer Mack we purchased from your company is working out great, and I will refer other clients your way. It's good to know in this world there is still companies operating with integrity and do what they claim.
GSI Recycling, Inc.
I have had the opportunity to work with Apex Equipment for over four years and hold them in the absolute highest regard. They have always demonstrated their dedication to our company, and we have always been able to count on them in times of need.
Apex has displayed a great knowledge for the industry and a unique ability to identify and meet our companies' needs. They have been a very valuable asset, one that can be of great value to any company in need of a Roll-Off Truck(s), Containers, or anything relative in nature.
It has been a pleasure to have worked with Apex Equipment, and we are able to make this recommendation without any reservation whatsoever.
Just want to thank you guys for expediting the sale of the Volvo VHD roll off truck, nice truck and you guys followed thru with everything we discussed. Great experience, and I would recommend Apex to anyone.
Maint supervisor/purchasing agent
Suncoast Metals LLC.
I picked apex equipment because they have the biggest selection and best looking trucks in the states. I bought a truck from apex online sight unseen, the truck was everything thing they said it was when I got it. I would recommend Apex Equipment to anyone.